CENTERPTY PRIVACY POLICY
Document updated on July 12, 2024
applications, except in the following cases:
1. Sharing Personal Information
1.1 With Explicit Consent: Your personal information will be shared only after obtaining your explicit consent.
1.2 Under Legal Circumstances: Personal information may be shared in compliance with laws and regulations, litigation, or as required by administrative and judicial authorities.
1.3 With Affiliated Companies: Personal information may be shared with affiliated companies to provide services, and only necessary information will be shared. If sensitive information is involved or if the purpose changes, further authorization will be sought.
1.4 With Authorized Partners: Personal information may be shared with authorized partners to provide better customer service and user experience, only for lawful, legitimate, necessary, specific, and explicit purposes. Partners cannot use shared information for unrelated purposes.
1.4.1 Advertising Partners and Analytics Services: Personal information will not be shared with advertising partners without permission. Information on the effectiveness of ads may be shared in aggregate form that does not identify individuals.
1.4.2 Suppliers, Service Providers, and Other Partners: Information may be shared with entities supporting business functions like technical services, customer support, and payment processing.
1.4.3 Getui SDK Integration: Device information is collected during app use to generate a user ID and facilitate service provider adjustments.
2. Transfer of Personal Information
2.1 With Explicit Consent: Personal information will be transferred only after obtaining explicit consent.
2.2 In Case of Mergers, Acquisitions, or Bankruptcy: If personal information is transferred in such cases, the new entity will be required to comply with the existing privacy policy.
3. Public Disclosure
3.1 With Express Consent: Personal information will be disclosed publicly only after obtaining express consent.
3.2 Based on Law: Personal information may be disclosed as required by law, legal processes, or governmental authorities.
4. Exceptions to Prior Authorization and Consent
4.1 Legal Compliance: Sharing, transferring, or disclosing personal information as required by laws and regulations does not need prior consent.
4.2 National Security and Defense: Directly related to national security and defense security.
4.3 Public Safety and Health: Related to public safety, health, and major public interests.
4.4 Criminal Investigation: Related to criminal investigation, prosecution, trial, and execution of sentences.
4.5 Life and Property Protection: To protect the life and property of individuals when it's difficult to obtain consent.
4.6 Publicly Disclosed by Individual: Information disclosed by the individual themselves.
4.7 Legally Disclosed Information: Information collected from legally disclosed sources.
5. Protection of Information
5.1 Security Measures: Industry-standard security measures are used to protect personal information, including SSL encryption, trust protection mechanisms, access control, and employee training.
5.2 Data Security Management System: A comprehensive system enhances data security through organizational construction, system design, personnel management, and technology.
5.3 Retention Period: Personal information is retained only as long as necessary for the purposes described, unless otherwise required by law.
5.4 Internet Security: The internet is not absolutely secure, and users are advised to use recommended communication methods and report any leaks of personal information immediately.
6. Managing Personal Information
6.1 Accessing Information: Users can access their personal information through their account settings.
6.2 Correcting or Supplementing Information: Users can request corrections or additions to their personal information.
6.3 Deleting Information: Users can delete some personal information through account settings or request deletion through customer service in specific cases.
6.4 Changing Authorization Scope: Users can request to change the scope of their authorization for additional personal information.
6.5 Automated Decision-Making: Users can contact customer service if automated decisions affect their rights.
6.6 Responding to Requests: Requests will be responded to within 30 days. In some cases, requests may be denied as per legal requirements.
7. Account Cancellation
Users can request to cancel their account, after which their personal information will be deleted or anonymized as required by law.
8.1 Children Under 13: If our target audience includes children under 13, we comply with applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent.
8.2 Parental Consent: If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete such information.
8.3 Guidance and Consent: Minors must use the services under the guidance and consent of their guardians. Special care is taken to ensure the safety of children's personal information.
9. Location Data Usage Policy
9.1 Purpose: Location data is used to optimize delivery routes, manage delivery times, and enhance service quality.
9.2 Collection and Use: Live and background location data is collected for real-time tracking and route optimization. Delivery partners can opt-out by toggling their online status to "Off".
9.3 User Control: Delivery partners can disable location tracking when not engaged in deliveries.
9.4 Data Security: Location data is encrypted and access is limited to authorized personnel.
9.5 Information Collection for Delivery Man App
In addition to the information mentioned in our privacy policy, if you are a delivery man using our app, we collect location-related data to enhance the delivery experience. This includes:
9.5.1 Real-time Location: We collect real-time location data to track the delivery man's current position and optimize delivery routes for efficiency.
9.5.2 Delivery History: Information about completed deliveries, including timestamps and locations, is stored to provide a record of past activities.
9.5.3 Device Information: We may collect information about the delivery device, such as device type, operating system, and unique device identifiers.
9.6 Use of Location Data
The location data collected is used for the following purposes:
9.6.1 Optimizing Deliveries: Real-time location data helps optimize delivery routes, reducing delivery times and improving overall efficiency.
9.6.2 Delivery Tracking: Customers may have the option to track the real-time location of their deliveries for added convenience.
9.6.3 Analytics: Aggregated and anonymized location data may be used for analytical purposes to improve our delivery services.
9.7 Security and Access to Location Data
The security measures outlined in our privacy policy also apply to location-related data. We ensure that access to this information is restricted to authorized personnel only.
9.8 Customer Consent
Delivery men using our app are required to grant permission for location tracking. Customers also have the option to provide or deny permission for delivery tracking when placing orders.
10. Policy Updates
The privacy policy may be updated as necessary. Significant changes will be notified via email or published on the website.
11. Contact Information
For questions or concerns regarding the policy, contact info@centerpty.com or centerpty507@gmail.com, or call +50768877188.
